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Floor Staff & Bar Staff – Rooftop Dining Venue

We are seeking experienced Floor Staff and Bar Staff with a genuine passion for delivering exceptional guest experiences at our stunning rooftop venue.

Located atop the luxurious new Hotel X in the heart of Brisbane’s dining scene, Iris is a Mediterranean-inspired oasis in the sky. With breathtaking 360-degree views spanning the Story Bridge, city skyline, Fortitude Valley and Moreton Bay, Iris offers an unforgettable setting for both guests and team members.

Floor Staff

As a Floor Staff member, you will report to the Restaurant Manager and play a key role in the smooth day-to-day operation of the restaurant, ensuring every guest enjoys a seamless and memorable dining experience.

Key responsibilities include:

• Welcoming and escorting guests to their tables

• Setting tables and maintaining a clean, organised dining area

• Presenting menus, providing detailed information and making recommendations

• Delivering bills and processing payments efficiently

• Working closely with bar and kitchen teams to ensure timely service

Bar Staff

As a Bar Staff member, you will be responsible for delivering high-quality beverages and warm, professional service in a fast-paced rooftop environment.

Key responsibilities include:

• Preparing and serving cocktails, wines, spirits and non-alcoholic beverages to a high standard

• Providing knowledgeable recommendations and engaging with guests at the bar

• Maintaining cleanliness and organisation of the bar area

• Managing stock levels and adhering to responsible service of alcohol requirements

• Supporting floor staff during busy service periods

About You

• Previous experience in a premium dining or high-volume hospitality venue

• Strong communication skills and a polished, professional presentation

• Ability to thrive in a fast-paced environment while maintaining attention to detail

• A genuine passion for hospitality and delivering outstanding guest experiences

If you take pride in exceptional service and want to be part of an iconic rooftop venue, we’d love to hear from you.

What We’re Looking For

Successful candidates will have at least 1 year’s experience in a similar role and environment, along with the following skills and attributes:

• Valid RSA (essential)

• Friendly, patient and attentive approach to customer service

• Strong communication skills with the ability to actively listen

• Excellent personal presentation and hygiene standards

• Experience with cash handling and point-of-sale / ordering systems

• Strong organisational and multitasking skills

• Ability to perform well in a fast-paced environment

• Good understanding of food safety and safe handling practices

Please note: This role operates on a rotating roster and will include late nights, weekends and public holidays.